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Ophthalmology

The ophthalmology service at CARE is focused on treating eye diseases in dogs and cats, to restore vision and prevent painful eye conditions.
Conditions We Treat
Just like people develop eye problems, animals suffer many of the same diseases that can threaten vision and cause pain. Some of the common conditions that animals can develop include
- Corneal ulcers – Painful, open wounds on the surface of the eye
- Glaucoma – High pressure inside the eye caused by the inability of normal fluid (aqueous humor) to escape the eye
- Cataracts – Cloudiness/opacity of the lens inside of the eye
- Eyelid disorders – Abnormal hairs that rub on the eye and can lead to significant pain and corneal ulcers
- Dry eye – Painful dry eyes that can lead to corneal ulceration, cloudiness/pigment and permanent vision loss
- Retinal detachment – This thin structure tears or detaches from the back of the eye, leading to partial or complete blindness if not repaired.
At CARE, we understand that it can be very emotional to watch your pet experience eye pain or vision loss. Our job as veterinary ophthalmologists is to make the treatment experience comfortable for your pet and informative and stress-free for you.

If your pet is admitted for hospitalization at CARE, please review our Admissions Guide to help answer questions about your pet’s stay.
Diagnostics We Use/Services We Provide
Diagnostics
At CARE ophthalmology, we use state-of-the-art equipment to perform a complete ophthalmic exam for your pet. Some of the equipment used during the exam might include:
- Slit lamp biomicroscopy – Slit lamp examination of the eye allows a magnified, high-resolution view of the anterior structures of the eye (e.g. eyelids, cornea, anterior chamber, iris, pupil, lens) to look for any abnormalities.
- Indirect ophthalmoscopy – This technique allows a detailed view of the back of the eye, including the vitreous, retina, and optic nerve. This allows us to examine the structures that are most important for vision.
- Tonometry – Tonometry is a way to measure the pressure inside of the eye. This is commonly performed to check for the serious disease of glaucoma that can lead to blindness.
- Schirmer Tear Test – Dry eye is a very common condition in dogs that can lead to pain, corneal ulceration, and ultimately vision loss. Schirmer tear tests are performed to check for dry eye.
- Fluorescein stain – A corneal ulcer is a serious and painful condition of the eye that requires immediate attention. Fluorescein stain is used to help diagnose a corneal ulcer so we can begin treatment.
At a specialty facility such as CARE, we have access to many modern diagnostics that can be performed with intricate/complicated ophthalmology cases. Some of these diagnostics include:
- Ocular ultrasound – When the back of the eye is difficult to assess, ocular ultrasound can be used to examine the vitreous, retina, and optic nerve to evaluate these structures for disease.
- Electroretinogram (ERG) – ERG testing assesses retinal health in cases when the retina cannot be seen, such as when cataracts block our view (especially before cataract surgery to ensure the retina is functioning properly). We use it also to distinguish cases of blindness caused by an issue in the eyes from blindness caused by an issue in the brain.
- CT Scan Imaging – In tissues behind and around the eye where we cannot see clearly with simple X-ray, we commonly perform a CT scan to evaluate the soft tissue fully.
- Chest X-rays, abdominal ultrasound and bloodwork – Some systemic diseases will first present in the eyes. In these cases, a systemic workup to look for the underlying issue in the body may be necessary. Such workups may include bloodwork, chest X-rays and abdominal ultrasound.
Services
Procedures and surgeries offered within the ophthalmology service at CARE include:
- Phacoemulsification – Phacoemulsification uses ultrasound waves to break up the cloudy cataract for removal so an artificial lens can be placed. The procedure is painless and can restore great vision to our patients.
- Laser and valve procedures for glaucoma – We use a new technology known as Endolaser Cyclophotocoagulation that involves precise, accurate lasering of the cells responsible for causing the high pressure in the eye. In many cases, we will combine this laser procedure with a drainage valve procedure (gonioimplant) to facilitate drainage of fluid from the eye to lower the pressure. The combination of these two surgeries has been shown to be the best option to control the pressure long term and preserve vision/comfort. See the FAQ below for further information.
- Laser and surgical removal of eyelid tumors – These tumors will cause swelling/bleeding and may cause a corneal ulcer from constant rubbing.
- Correction of eyelid abnormalities – We treat issues such as entropion (inward rolling of the eyelid), dermoids (abnormal growth of haired skin on the cornea/eyelid) or eyelid agenesis (where a portion of the eyelid never developed at birth).
- Permanent correction of eyelash and abnormal hair growths – Surgery or alternative methods (e.g., cryotherapy) are commonly used to preserve the eyelid and eyes while permanently resolving the painful hairs.
- Resolution of non-healing corneal ulcers – Non-healing ulcers, also known as Spontaneous Chronic Corneal Epithelial Defects (SCCED), “boxer ulcers” or “indolent ulcers” are seen daily at CARE. Intervention can relieve the risk of developing an infection, losing vision or potentially losing the eye.
- Correction of cherry eye conditions – A prolapsed gland of the third eyelid (also known as a “cherry eye”) can lead to chronic irritation, inflammation, dry eye, and vision loss over time. Surgery carries a very high rate of success and patients generally go home the same day as if nothing happened!
- Blind/painful eyes – Our primary goal at CARE is to save/restore vision if possible. When blindness does occur, our main focus is comfort. See our FAQ below for options for addressing corneal ulcerations/perforations, glaucoma, cancer in the eye etc. in our blind patients.
contact us or call (704) 457-2300.
Ophthalmology FAQ
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Why should I have my pet’s glaucoma treated at CARE?
CARE is the only veterinary ophthalmology clinic in Charlotte and one of very few in the state of North Carolina to use the state-of-the-art Endolaser Cyclophotocoagulation procedure. Other clinics typically use out-of-date laser procedures from the outside of the eye (as compared to the endolaser inside of the eye). This older technology causes a great deal of inflammation to the eye and does not control the disease as well as endolaser does.
My dog has an eyelid tumor. How do you handle that?
One option for removing an eyelid tumor involves surgical excision of the entire mass with a closure with sutures. This procedure is performed under general anesthesia. Another option that is very popular with owners of elderly/debilitated animals is laser removal. In this method, dogs are given a very mild sedative and a local anesthetic. Then, a carbon dioxide laser is used to laser the tumor. This option has a very high rate of success while avoiding both general anesthesia and a long recovery.
My pet has non-healing corneal ulcers. What can we do about them?
When a non-healing ulcer is a true indolent ulcer (and not an infected ulcer or ulcer caused by dry eye) a veterinary ophthalmologist can use specialized instruments to perform a grid keratotomy. When performed by a specialist, these procedures have an almost 100% healing rate over two weeks compared to over a year without treatment. Veterinary ophthalmologists’ advanced training allows them to perform grid keratotomies without anesthesia. This can be crucial for older or sick dogs.
What options are available for pets with blind/painful eyes?
There are at least three options available for us to ease discomfort in blind patients who have eye pain:
- Eye removal (enucleation) is performed very commonly to resolve the issue permanently, and dogs recover quickly to be back to their old self several days after surgery.
- An artificial eye (intrascleral prosthesis) can also be considered. This option will permanently resolve the pain while an artificial implant is placed in the shell of the eye. This allows the structure to still move, blink, etc. to give the appearance of a real eye!
- A third option is a ciliary ablation, which is an injection given into the eye to “kill” the inside of the eye and control the pain from issues such as glaucoma. This is a non-invasive option that can be done with mild sedation, which is a great option for many elderly, debilitated patients with higher risks from general anesthesia.
Can I drop my pet off for treatment?
Many ophthalmology procedures can be performed in the exam room while owners wait, while other procedures may require anesthesia for surgery. For procedures lasting all day or for your convenience while you are at work, you can drop off your pet so we can treat your pet during the day and be ready for pick-up by late afternoon. Please ensure that you provide phone numbers where we can reach you during the day. When your pet is ready to go home, we will provide written discharge instructions.
My ophthalmologist is board certified. What does that mean?
Board certification is a rigorous credentialing system veterinary ophthalmologists go through to enhance their education and experience and to bring you the most current knowledge and skills. For more detailed information, you can visit the American Veterinary Medical Association (AVMA) website, which provides an overview of board certification in veterinary specialties.
Our Ophthalmology Doctors
Vet Tech Profiles

Lauren Smart
Ophthalmology Service Lead
Job responsibilities
Lauren duties include managing the team’s emotional and physical intelligence and seeing ophthalmology cases. Her team and she run a demanding daily schedule and often see emergency cases either as walk-ins or from referral clinics.
Vet Tech education
Lauren has been in the profession since 2016. She began learning basic skills in general practice medicine and reception. She then moved into training in surgery, anesthesia, CPR and emotional intelligence.
Hometown
She was born in Charlotte and has lived in the small town of Mint Hill, North Carolina all her life.
Best part of her job
Lauren loves being able to give clients encouragement and be there for the hard times. Her favorite part is “watching a patient after cataract surgery be able to see for the first and hearing how happy the client and patient are afterward.”
What she wishes people knew/understood about being a vet tech
“Being a vet tech takes a compassionate, caring, patient, gentle personality,” she says. “While also having a strong backbone and a sense of urgency/willingness to learn and roll with the punches. No day is ever the same. Be willing to conform to change and give positive and constructive feedback to not only clients but to peers. Take the good with the bad, keep your head up and remember why you chose the profession.”
Lauren’s pets
Lauren has four dogs: three Miniature Dachshund named Tucker, Louie and Izzy and a Pitbull named Luna. She also has a Tortoiseshell cat named Callie and three Guinea Pigs named Fuzzy Butt, Brownie and Luke.
What people would be surprised to learn about Lauren
“I am a paralegal (It is actually what I went to college for.),” says Lauren. “I graduated with honors and made the dean’s list every semester. I also used to play violin when I was younger and love everything music. My goal is to learn to play the piano and one day pick the violin back up. ”
Originally posted as part of CARE’s celebration of National Veterinary Technician Week (Oct. 12-18, 2025).
Videos
Eye conditions can be painful, urgent, and frightening—for pets and their people. That’s why our advanced medical center for pets is open 24/7, providing continuous care for ophthalmology patients who need immediate attention, close monitoring, or post-procedure support. Whether your pet is facing a sudden eye injury, a rapid change in vision, or recovery after eye surgery, our team of experienced veterinarians and highly-trained nursing staff is always here to protect comfort, preserve sight, and deliver expert care at any hour of the day or night.
CARE at Night
Recent Ophthalmology Blog Posts
When you hear the words artificial intelligence, you might picture science fiction, internet summaries, or robots. But in today’s veterinary hospitals, AI is being used in a much friendlier way—helping veterinarians spend more time with pets, catch disease earlier,...
Human ophthalmologists call glaucoma “the silent thief of sight,” because it sneaks up on patients who may not know they have it. The same thing can happen to pets, who can’t communicate even when they’re aware something’s wrong. That’s the nature of pet glaucoma....
With over 90 species in the USA, anywhere you go ticks can pose a health hazard to your pet. These parasitic arachnids run less than an inch long and weigh less than a tenth of an ounce, but their bite can transmit life-threatening tick-borne diseases and toxins. A...
This month marks the ninth anniversary of the most advanced emergency and specialty care for pets in the Charlotte region, CARE. Since 2015, CARE has been the vision of three veterinary specialists: surgeon Laura Dvorak, neurologist/neurosurgeon Amy Fauber, and...
Veteran pet owners know to check an animal’s skin for lumps or abscesses, monitor its eating and digestive habits and even observe its breathing and motor skills at rest and play. But there’s a tiny area many of us forget to examine: the eyelids. Eyelid disorders can...
When your pet is referred to a neurologist at CARE, the first step is always a thorough, hands-on examination. Because neurologic diseases can be complex, a significant amount of thought goes into choosing the best diagnostics for each of our patients. Before any...
Stories
CARE Charlotte is celebrating its 7th anniversary by sharing seven stories of thriving patients. Erin and Riley are Cocker Spaniels and 11-year-old sisters treated by Dr. Josh Broadwater, who specializes in Ophthalmology.

According to Lynne Haddow, littermates Erin and Riley have had eye issues since they were five. When the Haddows moved to Hickory in 2016, Riley had lost one eye to glaucoma, and Erin, who is diabetic, had been referred to a clinic for cataract surgery. “Erin’s cataract surgery triggered glaucoma, and we were given two options,” says Lynne. “Let her go blind or drive to CARE, where you can get advanced treatment unavailable anywhere else for hundreds of miles.”
They immediately drove to Charlotte. Dr. Josh Broadwater examined Erin and discussed treatment options. The Haddows opted for surgery, the only way to preserve Erin’s vision. Pre-operative testing found additional complications. Erin’s bloodwork showed a potentially deadly platelet disorder but fortunately CARE has a broad spectrum of specialists, and Dr Broadwater was easily able to enlist the internal medicine service to help her. Once her blood disorder was treated Dr Broadwater performed a gonio implant and Endolaser Cyclophotocoagulation to save Erin’s vision. Internal medicine started managing Erin’s diabetes.
Riley was battling a glaucoma flare-up and a cataract in her one good eye. She had basically gone blind and was so depressed she stopped eating. Dr. Broadwater came to Riley’s rescue and successfully performed the same surgery Erin had.
Riley’s back to her spunky self, says Lynne. “We call her Miss Tippy Tap because that’s the happy sound she makes now that she can see where she’s going.” She’s also gaining weight. And Erin is still Erin, Lynne reports. “She’s into everything and full of energy and goes for a long walk every day. Not bad for almost 12 years old.”
The Haddows are grateful to have found CARE. “Our pups would have had very different lives if we had not been referred to, and so would we.”
In February of 2023 Riley and her owner passed away. We honor the devotion and love that Lynne and Riley shared.








