Emergency

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ER doctor with techsDue to high case volume, wait times are extremely variable and may be extended, especially for less critical patients. Cases will be seen in the order of severity, with the most critical being prioritized. See below for Triage Priority Levels.

The emergency service at CARE is available 24 hours a day, seven days a week to help with your pet’s urgent needs. Emergencies can range from life-threatening injuries to simple illnesses that just can’t wait until your veterinary office opens. Our staff is trained in emergency assessment, diagnosis and treatment so that your pet can feel better as soon as possible.

The emergency visit begins with an assessment of the severity of the illness and whether urgent treatment is needed. For some pets with less serious illnesses, this might mean waiting while our doctors attend to an animal with more immediate needs. Your stay with us also can vary depending on what tests need to be performed and whether the pet needs to remain in our hospital.

Triage Priority Levels: 1, 2, 3

Caring for the Most Critical Patients First

Triage Level 1: Emergency

Pets will be triaged on arrival*:

  • Birthing difficulties
  • Bleeding (excessive)
  • Bloat (GDV)/swollen abdomen
  • Blocked cat/unable to urinate
  • Breathing difficulty/choking
  • Collapse
  • Eye trauma
  • Heatstroke
  • Hit by car
  • Seizures (active)
  • Severe allergic reactions
  • Snake bite
  • Shock
  • Toxic ingestion
  • Trauma

*Partial list – please discuss your pet’s situation with our team.

Triage Level 2: Urgent

Wait times may apply based on the amount of Level 1 cases:

  • Bowel obstruction/constipation
  • Broken bone
  • Coughing
  • Diarrhea
  • Hind limb paralysis
  • Hives/facial swelling
  • Laceration
  • Pain/restlessness
  • Vomiting/retching

Triage Level 3: Important

Wait times may be prolonged based on the amount of Level 1 and Level 2 cases:

  • Abscess
  • Anorexia/not eating
  • Blood in urine
  • Chronic diseases
  • Ear infection
  • Eye irritation
  • Generalized pain/restless
  • Lameness
  • Minor wounds
  • Skin conditions
We will try our best to communicate wait times and we appreciate your patience as we work diligently to provide each patient with the care they deserve.
What We Ask of You

We know you are waiting and ask that you approach our healthcare providers with the same kindness and respect that you treat your family and friends. Your support is greatly appreciated. Thank you in advance for allowing us the privilege of caring for your precious pet.

Triage Priority Levels: 1, 2, 3

Caring for the Most Critical Patients First

Triage Level 1: Emergency

Pets will be triaged on arrival*:

  • Birthing difficulties
  • Bleeding (excessive)
  • Bloat (GDV)/swollen abdomen
  • Blocked cat/unable to urinate
  • Breathing difficulty/choking
  • Collapse
  • Eye trauma
  • Heatstroke
  • Hit by car
  • Seizures (active)
  • Severe allergic reactions
  • Snake bite
  • Shock
  • Toxic ingestion
  • Trauma

*Partial list – please discuss your pet’s situation with our team.

Triage Level 2: Urgent

Wait times may apply based on the amount of Level 1 cases:

  • Bowel obstruction/constipation
  • Broken bone
  • Coughing
  • Diarrhea
  • Hind limb paralysis
  • Hives/facial swelling
  • Laceration
  • Pain/restlessness
  • Vomiting/retching

Triage Level 3: Important

Wait times may be prolonged based on the amount of Level 1 and Level 2 cases:

  • Abscess
  • Anorexia/not eating
  • Blood in urine
  • Chronic diseases
  • Ear infection
  • Eye irritation
  • Generalized pain/restless
  • Lameness
  • Minor wounds
  • Skin conditions
Please advise the front desk if the condition of your pet significantly changes while you are waiting.
What We Ask of You

We know you are waiting and ask that you approach our healthcare providers with the same kindness and respect that you treat your family and friends. Your support is greatly appreciated. Thank you in advance for allowing us the privilege of caring for your precious pet.

Hospital Admit Guide

If your pet is admitted for hospitalization at CARE, please review our Hospital Admit Guide to help answer questions about your pet’s stay.

Our Emergency Doctors

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