CARE PROVIDES 24 HOUR EMERGENCY SERVICE

Address : 3726 Latrobe Drive, Charlotte NC 28211 Telephone : (704) 457-2300 Facebook IconInstagram IconTour Youtube Icon

CARE PROVIDES 24 HOUR
EMERGENCY SERVICE

Address : 3726 Latrobe Drive,
Charlotte NC 28211
Telephone : (704) 457-2300

Your Payment

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The team at CARE recognizes the unexpected and stressful nature of emergency and specialty care. We understand that you want what is best for your pet while considering your own financial constraints, and we will support your decisions. At every step of the way, you are encouraged to ask questions to help you make the best possible decisions for your pet. However, we do require payment at the time our services are rendered.

Payment policy at CARE

After an initial evaluation, we will go over our recommendations, risks associated with each option and the pricing involved. Prior to testing and treatment, we will give you a range of anticipated charges while your pet is at CARE. You will be asked to pay a deposit of the lower end of this range prior to the beginning of treatment. The balance will be due when your pet is ready to go home.

Accepted Forms of Payment

Although CARE does not offer in-house payment plans, we do accept the following forms of payment:

  • Cash
  • Check
  • Debit cards
  • All major credit cards – Visa, MasterCard, American Express and Discover
  • Apple Pay and Google Pay

Additionally, financing may be available for qualified pet owners through:

    • CareCredit® – CareCredit® is a healthcare credit card that extends special financing offers to qualified individuals to help you meet your veterinary needs. If you wish to apply for a CareCredit® account, you may do so here:
    CareCredit - Apply

    If you already have a CareCredit® account, you can pay here:

    Care Credit Pay Now
    • Scratchpay – Scratchpay provides simple and friendly, payment plans for medical financing. You can learn more about Scratchpay here:
    scratchpay

    What is the difference between CareCredit® and Scratchpay?

    • CareCredit® is a medical credit card accepted by both veterinary and human healthcare providers. Prequalification involves a soft credit check followed by a hard credit check upon acceptance.
    • Scratchpay is a short term installment loan provided by a financing company. They offer payment plans with a soft credit check prequalification.
    • Clients should study both plans so they fully understand the terms and conditions.

    Pet Insurance

    While we do expect you to pay your bill directly to CARE, we are happy to help with any necessary paperwork for reimbursement from your insurance provider.

    Questions

    You are always welcome to ask your medical care team or a customer service representative any questions you might have.

    Thank you for trusting us to care for your pet.

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