Updated March 25, 2020 at 1:30 p.m.
CARE is open and continues to provide care for emergency and specialty patients. We have adopted the North Carolina State Veterinary Hospital model that allows us to continue to provide care while still following the tenets of social distancing. The following policies are intended to keep our clients and our staff healthy, while doing our part to slow the spread of disease in the community.
Emergency Patients: If you are bringing your pet in for emergency evaluation:
1. If your pet is in critical condition
- Severe bleeding, trouble breathing, actively having a seizure
- Bring your pet to the front door
- We will ask you for your phone number and then have you wait in your car while your pet is assessed.
2. If your pet is stable
- Please call us at 704-457-2300
3. For all patients, the doctor will call you to discuss a plan. All consents and payment will be done over the phone.
Existing Appointments: If you have an appointment at CARE please call us from the parking lot when you arrive. Our staff will come out to the parking lot and bring your pet in for its assessment. The doctor will then call you to discuss the findings and the plan. We will be able to do all consents and payments over the phone.
If you have been ill recently, please re-schedule your appointment.
If you are not comfortable with these options, call us and we will work to answer your questions and accommodate you if possible.
Concerned about your pet and COVID-19?
While this virus seems to have emerged from an animal source, it is now spreading from person-to-person. There is no reason to think that any animals, including pets, in the United States might be a source of infection with this new coronavirus. To date, the CDC has not received any reports of pets or other animals becoming sick with COVID-19.